​​​Additional Information:  The National Park Service has terms and conditions on all commercial service agreements.  The following terms and conditions will apply to all Commercial Use Authorizations.  There may be additional terms and conditions based on the services provided.  These may include but are not limited to limits on locations, times, group size, and employee licenses and certifications and providing such information to the park superintendent for approval.

CONDITIONS OF THIS AUTHORIZATION

1. False Information:  The holder is prohibited from knowingly giving false information. To do so will be considered a breach of conditions and be grounds for revocation: [RE: 36 CFR 2.32(a) (3)].

2. Legal Compliance:  The holder shall exercise this privilege subject to the supervision of the area Superintendent. The holder shall comply with all applicable laws and regulations of the area and terms and conditions of the authorization. The holder must acquire all permits or licenses of State or local government, as applicable, necessary to provide the services described above, and must operate in compliance with all applicable Federal, State, and local laws and regulations, including, without limitation, all applicable park area policies, procedures and regulations. All vehicles/vessels/aircraft are required to be registered and the operators are required to have the proper licenses to operate them commercially, as required by law or regulation.

3. Employee Conduct:  The holder must ensure that its employees are hospitable and exercise courtesy and consideration in their relations with the public. The holder must establish appropriate screening, hiring, training, safety, employment, termination and other policies and procedures. The holder must review the conduct of any of its employees whose action or activities are considered by the holder or the Director to be inconsistent with the proper administration of the Area and enjoyment and protection of visitors and must take such actions as are necessary to correct the situation. The holder must maintain, to the greatest extent possible, a drug free work environment.

4. Rates:  The holder shall provide commercial services under this authorization to visitors at reasonable rates satisfactory to the area Superintendent.

5. Operating Conditions:  The holder shall provide the authorized commercial services to visitors under operating conditions satisfactory to the area Superintendent.

6. Liabilities and Claims:  This authorization is issued upon the express condition that the United States, its agents and employees shall be free from all liabilities and claims for damages and/or suits for or by reason of any injury, injuries, or death to any person or persons or property of any kind whatsoever, whether to the person or property of the holder, its agents or employees, or third parties, from any cause or causes whatsoever while in or upon said premises or any part thereof during the term of this authorization or occasioned by any occupancy or use of said premises or any activity carried on by the holder in connection herewith, and the holder hereby covenants and agrees to indemnify, defend, save and hold harmless the United States, its agents, and employees from all liabilities, charges, expenses and costs on account of or by reason of any such injuries, deaths, liabilities, claims, suits or losses however occurring or damages growing out of the same.

7. Insurance:  Holder agrees to carry liability insurance against claims occasioned by the action or omissions of the holder, its agents and employees in carrying out activities and operations under this authorization. The policy shall name the United States of America, the National Park Service, or the NPS unit issuing the CUA as additional insured.  Holder agrees to have on file with the park copies of the above insurance with the proper endorsements.

8. Exculpatory Agreements:  Any exculpatory agreement used by the CUA holder or entity providing services authorized by the CUA must comply with applicable state and federal law and NPS policy. The exculpatory agreement must not waive liability or preclude claims against or require indemnifying the CUA holder or entity providing services authorized by the CUA for gross negligence, recklessness, or willful misconduct. The exculpatory agreement must waive liability against the United States by including the following language: “The undersigned further waives liability of the United States and acknowledges and agrees that the United States and its officers and employees are fully released from any liability for injuries, damages, or losses that the undersigned sustains as a result of or in connection with the undersigned’s participation in this activity.” The Service will not as a matter of standard practice, collect, review or approve the exculpatory agreement. The CUA holder may consider consulting with their own counsel in the development of its exculpatory agreement to ensure they comply with NPS policy and Applicable Law. However, the Service reserves the right to review the exculpatory agreement and any modifications or replacements of the agreement at any time during the term of the CUA and require any revisions to ensure all the requirements of NPS policy are met. The NPS also reserves the right to require changes to the exculpatory agreement or, to the extent permitted by law, revoke the allowance to use the exculpatory agreement, if the Service determines the agreement is not compliant. Any determination by the Service that an exculpatory agreement is policy-compliant does not convey the NPS’s view that the agreement is valid, enforceable, or otherwise endorsed by the NPS for any purpose.

9. CUA Fees:  At a minimum, the holder shall reimburse the park for all costs incurred by the park as a result of accepting and processing the application and managing and monitoring the authorized activity.  Administrative costs for the application process must be paid when the application is submitted.  Monitoring fees and any additional costs incurred by the park to support the commercial activity will be paid annually or on a more frequent basis as determined by mutual agreement between the Holder and the area Superintendent.

10. Benefit:  No member of, or delegate to, Congress, or Resident Commissioner shall be admitted to any share or part of this authorization or to any benefit that may arise from this authorization.  This restriction shall not be construed to extend to this Contract if made with a corporation or company for its general benefit.

11. Transfer:  This authorization may not be transferred or assigned without the written consent of the area Superintendent.

12. Suspension and Revocation: This authorization may be suspended or revoked upon breach of any of the conditions herein or at the discretion of the area Superintendent.

13. Preference or Exclusivity:  The holder is not entitled to any preference to renewal of this authorization except to the extent otherwise expressly provided by law. This authorization is not exclusive and is not a concession contract.

14. Construction:  The holder shall not construct any structures, fixtures or improvements in the park area. The holder shall not engage in any groundbreaking activities without the express, written approval of the area Superintendent.

15. Reporting:  The holder must submit annually the CUA Annual Report (NPS Form 10-660) by February 28 for the prior CUA season and also must submit upon request the CUA Monthly Report (NPS Form 10-660A). The holder is to provide the area Superintendent upon request any other specific information related to the holder’s operations that the area Superintendent may request, including but not limited to, visitor use statistics, and resource impact assessments.

16. Accounting:  The holder is to maintain an accounting system under which its accounts can be readily identified within its system of accounts classification. This accounting system must be capable of providing the information required by this authorization. The holder grants the United States of America access to its books and records at any time for the purpose of determining compliance with the terms and conditions of this authorization.

17. Paid Sick Leave:  The holder must comply with all provisions of Executive Order 13706 of September 30, 2016, (Establishing Paid Sick Leave for Federal Contractors) and its implementing regulations, including the applicable contract clause, codified at 29 C.F.R. part 13, all of which are incorporated by reference into this authorization as if fully set forth in this authorization.

18. Intellectual Property of the National Park Service:  Except with the written authorization of the Director of the National Park Service, the Holder shall not assert any legal claim that the Holder or any related entity holds a trademark, tradename, servicemark or other ownership interest in the words "National Park Service", the initials "NPS", or official name of any unit or part thereof, including but not limited to any facility, logo, distinctive natural, archaeological, cultural, or historic site, within the National Park System, or any colorable likeness thereof, or the likeness of a National Park Service official uniform, badge, logo, or insignia.

19. Nondiscrimination:  The holder must comply with Applicable Laws relating to nondiscrimination in providing visitor services to the public and with all equal employment opportunity provisions of Title VII of the Civil Rights Act, as amended.

20. Notification of Employee Rights:  The holder must comply with all provisions of Executive Order 13496 of January 30, 2009, (Notification of Employee Rights Under Federal Labor Laws) and its implementing regulations, including the applicable contract clause, codified at 29 CFR part 471, appendix A to subpart A, all of which are incorporated by reference into this authorization as if fully set forth in this authorization.

Commercial Use Authorization (CUA) Specific Conditions – Luxury Camping/Glamping Service

The Permittee and their employees registered under this Permit will exercise this privilege subject to all of the following Specific Conditions:

General Provisions:

1. When conducting business within Glen Canyon National Recreation Area (GLCA), the CUA Holder and/or employees must carry either a paper or digital copy of the fully executed Commercial Use Authorization (CUA). 

2. The CUA must be shown to any National Park Service (NPS) personnel, upon request.

3. A CUA does not authorize the permittee to advertise, solicit business, collect any fees, or sell any goods or services on NPS property. All transactions must occur outside the Recreation Area boundary.

4. This permit does not grant exclusive use of any area within GLCA. Permit activities must not unduly interfere with other park visitor's use and enjoyment of the area.

5. Visitors/customers are required to pay the Recreation Entrance Fee and applicable use fees when entering GLCA through an entrance fee station, or an automated fee machine or online via Recreation.gov.

6. Temporary measures by the NPS may be put in place at any time with written notice provided to the Permittee.

7. During emergency events or other closures, removal of all vehicles/equipment must begin immediately upon notification by park authorities and be completed as soon as possible within four (4) hours after notification.  Return will be allowed once the GLCA Superintendent authorizes it.

8. Use of a CUA permit to gain access to the recreation area for recreation purposes is a violation of the CUA conditions. 

9. Use of a recreation pass or recreation entry receipt for the purpose of entering the recreation area to conduct business is prohibited.

10. It is the Permit Holder’s responsibility to adhere to all applicable laws and regulations of local, state and federal laws including the GLCA Superintendent’s Compendium.

11. Sub-contracting is not allowed.

12. NON-COMPLIANCE: In the Event of a Permittee Violation, the Superintendent, at his or her discretion, may take actions to immediately suspend, restrict or revoke a CUA or deny a future CUA application, as           defined in the GLCA COMMERCIAL USE AUTHORIZATION SUSPENSION, RESTRICTION, REVOCATION AND APPLICATION DENIAL POLICY

Specific Conditions:

1. Movement of camping equipment includes transporting by vehicle and vessel only to and from camping location.

2. Permittee is strictly prohibited from storing and/or physically remaining within the recreation area when not providing authorized services.

3. The permittee may enter the area to set up equipment 24 hours prior to the visitor's (customer's) arrival time. All vehicles/equipment must be removed from the recreation area within 24 hours of the visitor's (customer's) checkout date.

4. All camping equipment, set up or not, must always be attended to by the Permittee, or registered employee(s) of the business. Equipment may not be left unattended while in the recreation area.

5. All equipment must be contained within the designated area.

6. All campsites are on a first come first served basis. It is prohibited to reserve camping spots by any person(s) including CUAs.

7. Vehicle(s) used under this service are limited to only those registered and street legal passenger carrying vehicle(s) on roads designated for such use. Off-road vehicle travel is specifically prohibited, non-compliant may result in suspension or revocation of permit.

8. Authorized service will be conducted utilizing “Leave No Trace” outdoor ethics as a matter of practice. Leave No Trace at Glen Canyon - Glen Canyon National Recreation Area (U.S. National Park Service)

9. At completion of permitted activities, the areas used shall be restored to pre-activity or better condition including raking out of tracks and removal of all trash and debris. Permittee will make a final sweep of the permitted area to make sure all clean-up has been completed satisfactorily and the area has been returned to pre-activity condition. 

10. Generators may not be utilized beyond quiet hours.

11. Quiet hours are 10:00 pm to 6:00 am. Permittee must abide by these quiet hours.

12. This permit does not authorize locations outside the boundaries of GLCA. 

13. The permittee shall maintain all required permits and licenses of all state and local jurisdictions, ensuring they are current. A current copy must also be on file with the GLCA Commercial Services office. 

     

14. All vehicles/equipment must be removed from the camping site within 24 hours of the visitor's (customer's) departure date.  GLCA will treat any equipment left in the recreation area after 24 hours of the visitor's   departure date as lost and found property and may be disposed of following existing NPS lost and found procedures.  

15. Vessel cannot be utilized to conduct boat tours as it is strictly prohibited: vessels are used for the primary purpose of transporting camping equipment to the Glamping location. Permittee must sign and return the Aquatic Invasive Species (AIS) Acknowledgement Form, if transporting equipment with a vessel.  Submit the AIS form through the online system. 

Use of Area: Camping is permitted only in authorized areas, per the GLCA Superintendent’s Compendium (2.10 (a) Camping: conditions and permits). Additional conditions are also found at Camping - Glen Canyon National Recreation Area (U.S. National Park Service).  

1. Commercial activities are specifically prohibited at Rainbow Bridge National Monument.

2. Permit Holders and Visitors must comply with all relevant campground policies and regulations, including, group size limits, closures, quiet hours, stay limits, etc. 

3. Vehicles and equipment utilized to carry out the operations authorized by this permit may not be parked or left in such a manner as to interfere with or obstruct normal launching and/or parking. Parking is authorized in designated parking locations within GLCA. No vehicles or equipment may be left in the recreation area when not engaged in the performance of the activities covered by this permit.

4. Sanitation and removal of refuse will be accordance with regulations set forth in Title 36, Code of Federal Regulations.

5. This permit does not authorize the use of campgrounds managed and operated by Park Concessioners. 

    

Safety Notice:  Permittee shall make available to all trip participants a general safety notice addressing all aspects of waterski, wakeboard and boating safety, dangers and symptoms of Carbon Monoxide (CO) poisoning inherent with this type of activity. Guides should remind participants that heatstroke is a real danger in the desert.  Participants should be advised to drink lots of water, eat snacks, and wear hats and sunscreen to minimize sun exposure.  The safety notice shall also inform trip participants of emergency plans, procedures and availability of emergency equipment.  Permittee will ensure first aid equipment is commensurate with the size of the group. The NPS reserves the right to review safety information.

Navajo Nation Trust Land: The GLCA CUA permit does not authorize business operations on Navajo trust land without proper authorization from the Navajo Nation. All CUA permit holders who want to operate at Antelope Point must incorporate Navajo hiring preference (15 N.N.C. § 601 et seq.) into their business practices and must register and remain in good standing with the Navajo Nation Business Regulatory Department Corporations Office (5 N.N.C. § 3101 et seq.) (www.navajoeconomy.org or (928) 871-6714). If any operations of this business are conducted on Navajo trust land, the CUA holder must also register and file a return with the Office of the Navajo Tax Commission (24 N.N.C. § 602) (www.tax.navajo-nsn.gov or (928) 871-6681). All new CUA holders should ask staff to confirm whether their business will be performed on Navajo trust land to facilitate reporting. 

Waste Disposal: Permittee will dispose of all such waste and debris associated with activities authorized within this Permit outside the recreation area.  Permittee may not use garbage collection facilities provided for the public within the recreation area.  (Re: 36 CFR § 2.14 (a)(2))

Employee Registration: The Permittee is required to register each employee working under this Permit by completing and uploading the CUA Employee Registration Form to your online CUA application.  If you have an employee acting on behalf of the business, list the individual(s) in the “Authorized Agent” section of the online application.  NOTE: Authorized Agent is a legal term meaning an individual may legally represent the CUA Holder in all business matters. Listing more than two authorized agent is unusual.

Certification/License Requirement: The Permittee and employee(s) registered under this Permit are required to possess current certifications for the following: Submit the following applicable certificates through the online system.

1. Basic first aid certification

2. CPR certification (adult and child)

3. Wilderness First Responder and/or Wilderness First Aid and/or First Responder, if camping/glamping in the Backcountry.

4. Food Handlers certification for each employee preparing, handling and/or providing to the visitors/customers any food items of a perishable nature. 

   1. Food service will be provided in accordance with current U.S. Public Health Service Food Code. Food service is subject to inspection by the NPS Public Health Inspector.

   2. Any food items provided by the Permittee to the visitors/customers will only originate from an approved source (i.e., supermarket, grocery store, etc.).

   3. Alcohol must not be provided.

5. Catered food service may only be provided by authorized lake concessioners, Antelope Point Marina and/or Lake Powell Resorts and Marinas, when activity falls within the concessioner’s land assignment. On-site sales are prohibited, and glass containers are not allowed.

6. If providing land transportation for visitors/clients within the boundaries of the recreation area, the Permittee will ensure all employees under this Permit performing services as drivers hold a current state driver’s     license or Class C commercial driver’s license as required by Arizona Department of Transportation regulations. Reminder – visitors/customers must pay NPS entrance fees.

7. A United States Coast Guard (USCG) License(s), if applicable.

Vehicle/Vessel/Trailer Requirement: The Permittee is required to register vehicle(s), and trailers to be used under the CUA. Proof of insurance and registration must be submitted through the online system.

1. Vehicles used to provide this service will be street legal and have current insurance, registration, license, inspection, equipment, and will be properly permitted in accordance with state law. 

2. Authorized vehicles and trailers will be issued a current CUA Vehicle/Vessel sticker, which must be affixed where it is easily identified by the fee booth and/or seen by passing vehicles. When facing the equipment, the decal must be visible on the bottom right side of the front windshield of a vehicle, port side of a vessel, or right front tongue of a trailer.

3. A USCG Captain’s license is required to transport visitors/clients.  Services will be conducted in accordance with applicable U.S. Coast Guard requirements, including, but not limited to, licensing and inspection.  (Re: A Guide to Uninspected Charter Regulations (Six Packs) produced by the Commanding Officer, Marine Safety Office San Diego, San Diego, CA)

4. Permittee will adhere to all vessel capacity limitations.

5. Boats/vessels used to provide this service will be inspected, equipped, and permitted in accordance with state law.  Motorized boats/vessels used will display current state registration or possess a U.S. Coast Guard Declaration.

6. Boats/vessels will be equipped with a fully functioning marine band radio, or cellular phone, for use in the event of any emergency.

7. Operating a vessel more than 5 mph or creating a wake in the following areas is prohibited:  Within harbors, mooring areas and wakeless areas.  And within any other “No Wake” buoyed area.

8. When towing the boat/vessel into the recreation area, the motorized tow vehicle will be mechanically sound, of sufficient size, horsepower, and brake horsepower, commensurate to the size of the boat/vessel being towed (or as required by state law) to adequately and safely complete the tow from its place of storage outside the recreation area, to designated public launch ramps within the recreation area, and return.

    

CUA Company Identification: For authorized CUAs to be easily identified while operating within the recreation area, the company logo must be displayed as follows:

1. Vehicles and vessels used to provide services in the recreation area are required to be easily identifiable by signage and will comply with the established guidelines listed below:

   1. Signage may not state, imply, or refer to pricing, services, and/or products provided.

   2. Identification is limited to company name, logo, and telephone number and/or as required by state and/or federal motor carrier regulations.

   3. Minimum size of lettering:  2½ inch.

   4. Signage must be professionally applied. Use of hand applied, self-adhesive lettering such as commercially available for houses and/or mailboxes, or non-professional hand painted lettering is not acceptable.

   5. Signage should be located centered on the front door of the vehicle and centered on the side of the vessel.

   6. Signage should be limited to two signs, one per side, tastefully and professionally appropriate to the size and type of vehicle/vessel.

   7. Large (generally considered over 3 tons Gross Vehicle Weight) panel-type trucks may also have signage located centered on the side-panels, one per panel.

2. All permit holder(s) and employees registered under this permit will visibly wear an identifiable CUA holder’s company logo or name on a shirt, hat, etc.  The authorized company name must be the prominent logo displayed.

NOTE: Any other Commercial notices or advertisements shall not be displayed, posted, or distributed on federally owned or controlled lands within a park area. 

Overnight Stay: The Permittee and employees registered under this Permit are authorized overnight stays upon approval of submitted Trip Itinerary. Subject to the following restrictions:

1. A complete trip itinerary must be submitted at a minimum of two (2) business days prior to each trip. 

2. Detailed maps with campsites delineated.

3. Safety plan of action the Permittee will implement in the event of accident or injury.

4. See GLCA’s Superintendent’s Compendium for authorized camping locations.

5. Trips are limited to 14 days.

6. Camping is prohibited on or within any archeological site.

7. Campsite stays are limited to 5 consecutive days per campsite.

8. Permanent base camps are not authorized.

9. Consecutive use of campsites between trips (i.e., back-to-back trips) is not authorized.

Emergency Response: All emergency situations such as accidents, fires, and search and rescues will be reported to GLCA Dispatch by phone at 9-1-1. 

1. Helicopter evacuation or other emergency or special operation will be arranged and directed by the NPS.

2. The financial responsibility for emergency or special operations will be either the permittee, or visitor/customer depending on the situation.

Change of Business Status: The Permittee is required to notify the NPS, in writing of any change in business status (i.e., dissolution, changes in partnership, business name, address, telephone number, mailing address, type of corporation, etc.) as far in advance as possible, but no more than 15 days after any change. The notification must be submitted to glca_cua@nps.gov.

NPS Arrowhead or Authorized Concessioner Mark: CUA Holders are not allowed to use the NPS arrowhead or authorized Concessioner Mark. The use of the NPS Arrowhead is strictly prohibited in any advertising or media, including social media presentations. 

Unauthorized Activities: Permittee must ensure that all who are registered under this Permit are aware of the following:

1. Marking sites by any means.

2. Pets of any kind.

3. Filming, Still Photography and audio recording by the Permittee, client, or visitor for commercial purposes are subject to all NPS laws and regulations. For more information, contact SUP Coordinator at      glca_sup@nps.gov.

4. Any non-permitted services of any kind in any other locations within the recreation area.

5. Storing business vehicles and caching supplies, materials, or other equipment within the recreation area.

6. Operating an unmanned aircraft from or on lands and waters administered by the NPS within the boundaries of GLCA and Rainbow Bridge National Monument (RABR).

Superintendents Compendium - Glen Canyon National Recreation Area (U.S. National Park Service)

In accordance with regulations and the delegated authority provided in Title 36, Code of Federal Regulations (36 CFR), Chapter 1, Parts 1-7, authorized by Title 54 United States Code, Section 100751, the following regulatory provisions are established for the proper management, protection, and public use of those portions of Glen Canyon National Recreation Area (NRA) and Rainbow Bridge National Monument (NM) under the jurisdiction of the National Park Service (NPS). This document is the written compilation of designations, closures, permit requirements and other restrictions imposed under the discretionary authority of the Superintendent, as required by 36 CFR 1.7(b). Violating any provision in this Compendium may result in criminal penalties under 36 CFR 1.3.

​You are required to submit an annual report (Form 10-660) through this system by February 28 for the previous calendar year operations. Monthly reports, if required for your CUA, are due by the 15th of each month for the previous month operations. You also must submit any required activity specific reports and should refer to the regional and park specific CUA conditions for those requirements prior to submitting an application. Notification for due reports will be provided via email. You are responsible for monitoring your email account. 

The management fee for this CUA is a market price fee based on a percentage of your revenue earned from in-park or park-dependent operations. The fee is not based on your overall revenue or on revenue earned from services not authorized by the CUA that do not occur in-park or are park-dependent. The NPS defines park-dependent operations as those commercial activities that are packaged and sold, marketed to include, or coincidentally include, entry into the park boundaries for part or all of the activity duration.

• Less than $250,000 earned from park-based operations - 3% of gross receipts (minus application fee).  

• $250,000 to $500,000 earned from park-based operations - 4% of gross receipts.  

• More than $500,000 earned from park-based operations - 5% of gross receipts.